What We Can All Learn From the New York Times’s Amazing Transformation
Over a decade ago, the newspaper industry as we know it was on its last…
Browsing: Data
The Creative Apocalypse: Preparing your Client
The Creative Apocalypse: Preparing your Client! There is great, there is good and there is…
Why the 360-degree customer view is over
Connected communications will revolutionize customer engagement for every business The customer experience arms race—the drive…
The value of getting personalization right—or wrong—is multiplying
This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy…
Advertisers Have the Data. What Comes Next?
Hyper-personalization is the core of a great digital experience It’s no secret that brands have…
GOOGLE CON GAME: THE SEQUEL.
One thing you gotta say about Google – these guys have balls. A couple of…
Digital CX Drives Marketing Makeover
Whatever marketers were doing before the pandemic is likely no longer relevant, or at the…
The Subscriber-Focused Delivery Model:12 Lessons for Launching a Successful Subscription Offering
by Michael Mansard, Principal Director of Subscription Strategy, Zuora & Nick Cherrier, Senior Strategist, ZuoraIn a…
Business Is Personal
Let’s face it. People are sick and tired of being treated as part of a…
How To Use Color To Prove Your Point, From A Data Viz Expert
The importance of color theory is a well-explored topic in art and design. But what…