Social media is dividing us. Together, we can redesign it
Amid a crisis of health, hate, and truth online, companies need to take a stand…
Browsing: Compassion
In An Era Of COVID-19 Disruption, Brands Must Rethink Marketing As Empathetic Customer Experiences
New research shows that brands that embrace innovation and agility with an aim on humanizing…
Ten Guidelines for Creating Opportunities in a Time of Crisis
The coronavirus crisis, which began in China in late 2019 but emerged as a full-blown…
Connected care – what it takes for brands to go from good to great
Most good brands tick four out of five boxes required for greatness. What are they…
Can 40 Seconds of Compassion Make a Difference in Health Care?
Stephen Trzeciak, a critical care doctor at Cooper University Health Care in Camden, N.J., has worked long…